Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase in its original packaging, with your original receipt/email confirmation within 30 days of your purchase. CD's, DVD's, must be unopened for a refund or exchange. Replacement products obtained in an exchange transaction will only be exchanged and are not eligible for a refund.
Return policies may vary for products sold and fulfilled by third-party merchants. See individual merchant profile, accessible from product detail pages, for applicable merchant return policies. All returns of products sold and fulfilled by a third-party merchant, including damaged and incorrect products, must be returned directly to such third-party merchant.
Restocking/Cancellation Fee Policy
A 15% restocking fee is charged on returned items. Special orders cancelled after 24 hours of purchase are subject to a 15% order cancellation fee.
Call (541)310-2232 to receive a Return Authorization Number. Items will not be accepted without authorization. Place the Return Authorization Number prominently on the return label of the shipping carton.
All returned items must be accompanied by all original contents. Missing contents will result in a reduced credit amount. Merchandise must be returned in original manufacturer's box that has not been defaced or altered in any way.
Customer is responsible for shipping to the return center authorized by AS at the time of authorization.